CherryChat LTD

Information Collection and Use

Our company will take reasonable measures to protect users' privacy rights. However, to provide better services to users, it is necessary to obtain certain information and data. This information may include data voluntarily provided by users as well as information and data automatically collected during the use of platform services. This information will be used to improve our services, provide a better user experience, and meet user needs. By using our services, you agree and authorize our platform to obtain the necessary information and data based on service requirements, whether voluntarily provided by you or obtained during the use of platform services. The information and data you provide will be used to enhance our services, provide a better user experience, and meet your needs.

Once you choose to use the platform services, you acknowledge and accept the contents of the privacy policy outlined in this agreement, as well as any new content that our company may update and publish at any time.

Information Disclosure

Our company may disclose user information under the following circumstances:

• User's prior consent.
• User utilizes sharing features.
• Legal, regulatory, legal procedures, or mandatory requirements from government agencies.
• For academic research or public welfare purposes.
• To protect the legitimate rights and interests of our company, such as identifying, preventing, or resolving fraud or security issues.
• To comply with relevant service terms or usage agreements.

If any disputes arise from user-related data leading to complaints, claims, litigation, etc., you must handle them independently and bear all legal responsibilities. You must also ensure that our company is exempt from any losses or damages caused by such disputes. If, due to any government decisions, court judgments, or other reasons, our company needs to provide individual or joint compensation to any person (including you and your users), you must compensate our company accordingly to ensure that it does not suffer any losses or damages.

Information Protection

Our company places a high value on information security and has implemented various security technologies and procedures to protect user information from unauthorized access, use, or disclosure. A dedicated team has been established to handle information security issues. Despite strict security measures, we cannot provide absolute guarantees. Users and our company are jointly responsible for maintaining the security and proper use of platform services. It is especially important to note that if your data or information usage violates laws, regulations, or agreement terms, you must bear legal responsibilities and compensate for any resulting losses. Additionally, users should understand that maintaining the security and proper use of platform services is a shared responsibility between our company and you. Our company will take appropriate security measures and technical means to maintain platform services; however, you fully understand and agree (and should ensure that your users fully understand and agree) that our company cannot provide complete guarantees. Platform services also comply with our company's privacy protection statement.

Privacy Protection Statement

Our company's mission is to use technology to simplify the complex world. We aim to continuously develop new technologies and launch new services, using smart products and businesses to make your life more efficient and convenient. Our company's vision is to become the most user-understanding technology company, helping people grow. We hope to provide the most considerate services to users, customers, and partners through years of technological accumulation and continuous product innovation.

We will always value your privacy protection and will continuously enhance privacy control features, allowing you to control your privacy. We are committed to continuously improving the privacy protection experience. If you have any needs or suggestions regarding data privacy, you can also contact us through the provided contact information.

Service Terms

Please read and understand these service terms (hereinafter referred to as "Terms") carefully before using the services provided by our company.

Please note that if you continue to visit our company, use the services provided by our company, or use our company in any way (collectively referred to as "Services"), it will be considered as acceptance and agreement to all the contents of these Terms.

Our company aims to help you work and study more efficiently and solve the problems you encounter in work and study. To maintain internet security and healthy development, as well as to protect your personal rights and interests, we solemnly remind you: when using the Services, you must act with integrity and caution; you must not intentionally or negligently use the Services to engage in activities that harm national security, public interests, disrupt economic and social order, infringe on the legitimate rights and interests of others, or other activities prohibited by laws and regulations. You must not input, generate, publish, output, or disseminate content prohibited by the laws and regulations of your country:

• Harming national security, leaking state secrets, subverting the state regime, undermining national unity;
• Damaging national honor and interests;
• Distorting, defaming, desecrating, denying the deeds and spirit of heroes and martyrs, insulting, defaming, or otherwise infringing upon the names, portraits, reputations, and honors of heroes and martyrs;
• Spreading terrorism, extremism, inciting or implementing terrorist or extremist activities;
• Inciting ethnic hatred, ethnic discrimination, undermining ethnic unity;
• Undermining national religious policies, promoting cults and feudal superstitions;
• Spreading rumors, disrupting the economy or social order;
• Spreading obscenity, pornography, gambling, violence, murder, terrorism, criminal activities;
• Insulting or defaming others, infringing upon the legitimate rights and interests of others;
• Containing false, harmful, threatening, infringing on others' privacy, harassing, infringing, defamatory, vulgar, obscene, or other morally repulsive content;
• Other content restricted or prohibited by the laws and regulations of your country.

You agree and commit to strictly comply with the relevant laws, regulations, and industry requirements of your country when using the Services. You must not upload confidential documents and data related to the national and financial industries, non-public materials and data, customer information, core codes of payment and clearing infrastructures or systems, nor input personal privacy information.

To minimize sensitive content and ensure the continuity of services, we reserve the right to refuse to answer questions involving sensitive information. If the reply contains sensitive information, we will filter or delete the sensitive content. We cannot guarantee the completeness of the replies and will record your IP. If illegal use is detected, we will fully cooperate with relevant departments to combat it.

To protect your personal privacy, please properly safeguard your personal identification data to avoid disclosure.

You acknowledge and understand that all content generated by the Services is generated by AI models and may contain unexpected and erroneous situations. Please ensure to verify the facts. We do not assume any responsibility for actions taken based on the information provided by the Services unless there is an explicit written commitment document.

Services come from legally permitted sources, including but not limited to publicly available internet information. Due to the openness of the internet, some information may have flaws, be unreasonable, or cause discomfort. If you encounter such situations, we welcome and encourage you to report them through our provided contact information.

Under no circumstances will our company be responsible for any inability to access services, service interruptions, delays, stagnation, or information and data errors caused by force majeure reasons (such as network connection failures, power outages, labor disputes, riots, uprisings, fires, floods, storms, explosions, wars, government actions, international or domestic court orders, hacking attacks, internet viruses, network operator technical adjustments, temporary government control, or any other reasons beyond reasonable control) or for the inability to provide or delayed provision of services due to these reasons.